Data deletion instructions

You can ask us to delete the personal data Kairos holds about you at any time. This page explains how, for both customers of businesses that use Kairos and the businesses themselves.

If you are a customer of a business that uses Kairos

• Email oforiemmanuel6@gmail.comwith the subject "Data deletion request".
• Include the phone number you used on WhatsApp and, if you can, the name of the business you were messaging.
• You can also ask the business directly; they can raise the request with us on your behalf.

If you are a business using Kairos

• Email oforiemmanuel6@gmail.com from your registered owner contact, naming the data you want deleted (a specific customer, a conversation, or your whole account).

What we delete

We delete conversation history, shared media, and personal identifiers linked to your request. Some records are kept where the law requires it — for example payment records and security audit logs — and are removed when that obligation ends.

Timing

We confirm receipt of your request, complete deletion within 30 days, and send you a confirmation when it is done.

For more on how we handle data generally, see our privacy policy.